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Matt Mullenweg

A digital government as a catalyst for improving citizen services.

Governments in the Middle are prioritizing digital transformation to revolutionize how they serve their citizens. Adel Alfalasi, UAE chief executive at Oliver Wyman, outlines how the shift to digital can help improve efficiency, transparency, and citizen satisfaction.

18/09/2024

Interactions with government entities can often be complex and time-consuming. Navigating bureaucratic processes can be frustrating, as individuals frequently encounter challenges in obtaining necessary document and information. A shared opportunity is the potential for streamlining bureaucratic processes. By addressing this challenge, citizen satisfaction can be enhanced and economic growth can be fostered.


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